Mariah Franco named Quality Assurance lieutenant
July 23, 2026
Paramedic Mariah Franco has been promoted Lieutenant of Quality Assurance. Her history with Empress EMS dates back to December 2019, when she first joined the
EMT Jada Singletary promoted to lieutenant
July 12, 2026
By Deputy Chief Sean O’Brien We are pleased to announce EMT Jada Singletary’s promotion to lieutenant. She began her journey with Empress in April 2021,
Meet Susmita Bandekar, our new Risk & Safety Manager
July 8, 2026
Hello, My name is Susmita Bandekar, and I am honored to join Empress Emergency Medical Services as its new Risk & Safety Manager. I am
Robert Lunde named EMT of the Year
July 7, 2026
EMT Robert Lunde was named EMT of the Year at the WREMSCO (Westchester Regional EMS Council) Awards in May. “Bobby Lunde represents all that is
Crew honored for rescue of teen who fell at abandoned factory
June 24, 2026
Captain Paul Mellamphy, Lt. Rose Moran, Paramedic Bryan Lucero, EMT Arnol Ramires and EMT Elinor Williams were honored with a Meritorious Award from WREMSCO (Westchester
Cyclists take to the Empire State Trail to benefit the National EMS Memorial Service
June 22, 2026
YONKERS & POUGHKEEPSIE — Ten cyclists took part in the Yo-Pough-Yo bike ride on Saturday, June 13, to benefit the National EMS Memorial Service, held
Kimberly McCoy Fagan honored for EMS Quality and Safety
June 5, 2026
Kimberly McCoy Fagan was honored with the Excellence in EMS Quality and Safety Award at the recent WREMSCO (Westchester Regional Emergency Medical Services Council) Awards.
2 honored by Dutchess EMS Council for excellence in EMS education
June 2, 2026
Kelly Kohler, EMT-P, CIC, and Mary McGhee, RN, EMT-P, CIC, were both honored at the Dutchess County EMS Awards recently: Kohler was named EMS Mentor
Empress fleet director accepts honors for donated ambulance
June 2, 2026
Empress Fleet Director Kyle Stevens was recently a special guest at the For Paul Foundation’s 7th Annual Heroes Dinner and Scholarship Awards held on May
EMS was a second act for Dick Harvey, who handled difficult calls with grace
March 19, 2026
Paramedic Dick Harvey recently passed away after a distinguished career of more than 20 years with Empress, but what makes his story even more remarkable
Safety awareness is essential in EMS: Lt. John Hill explains why
March 12, 2026
By Captain Paul Mellamphy With it being Patient Safety Awareness Week 2026, I wanted to highlight one of our supervisors who places the utmost importance
For EMT, helping others is a family tradition
January 23, 2026
Long before she was born, EMT Lindsay Martin’s father, Paramedic Ken Martin, set out on a professional path that would one day inspire her own. Her
Know the signs of heart attack, stroke
January 21, 2026
No doubt you’ve seen this scene many times in the movies or on television: Someone is out having fun and suddenly raises a hand to
Opening available for community paramedic
January 9, 2026
Empress is seeking a Community Paramedic to join its Community Paramedicine/Mobile Integrated Healthcare team. Community paramedics provide high-quality, compassionate in-home and community-based care to patients
EMTs vs. paramedics: What’s the difference?
January 7, 2026
For those exploring careers in EMS, one question that pops up again and again is, “What exactly is the difference between an EMT and a
Two promoted to lieutenant in north communications division
December 30, 2025
By Deputy Chief Joe Bilotto As Empress continues to grow and advance, so does the North Communications Center. Please help me congratulate SSC Frank Ludwig
Empress extends sign-on bonus offer for paramedics
December 29, 2025
Empress Emergency Medical Services, covering eight counties in the Hudson Valley, as well as the Bronx, New York City and Connecticut, has announced a special
Quality EMS care in childhood sparked a calling to the field
December 11, 2025
For Lieutenant Omar Stout of White Plains, his interest in EMS work began when he was a child suffering from frequent asthma attacks. EMTs and
Empress to provide community paramedicine in Putnam County
October 7, 2025
Empress has reached an agreement with Putnam County to provide Community Paramedicine/Mobile Integrated Healthcare for Putnam County residents. Community paramedicine involves delivering needed services to
When is it time to call 911?
October 6, 2025
From our earliest years as elementary school students, we’re taught to “call 911” in the event of an emergency. But what exactly constitutes a 911-worthy
Empress acquires Northern Dutchess Paramedics
October 1, 2025
Empress announced the acquisition of Northern Dutchess Paramedics Emergency Medical Services (“NDP”) on Oct. 1, further strengthening its role as the leading EMS provider in
Empress debuts new Critical Care ambulance
September 24, 2025
Empress is pleased to announce the addition of a new critical care ambulance to our fleet. It is designed specifically to accommodate high-acuity neo-natal cases
Empress, BOCES partner for EMS education program
September 12, 2025
By Dutchess BOCES High school juniors interested in a career saving lives as an emergency medical technician have a new opportunity through a partnership between
Honoring heroes one mile at a time
July 17, 2025
In 2014, Empress Paramedic Bill Rothschild noticed a small article in JEMS, the Journal of EMS magazine, about The National EMS Memorial Bike Ride. When