ABOUT EMPRESS EMS
Dedicated to saving lives
Since its inception in 1985, Empress has made a firm commitment to the development of Emergency Medical Services and quality after-care transportation in Dutchess, Columbia, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester counties as well as New York City, the Bronx and Litchfield, Connecticut.
ABOUT
Team critical care
With a primary focus on providing state-of-the-art patient care in a personal and compassionate manner, the success of our approach is reflected by our unparalleled reputation in the region. Through our dedicated staff and experienced management team, Empress EMS continues raising the standards in ambulance care and demonstrating why so many lives are riding on us.
Personnel
communications center
Housing one the most advanced computer-aided systems in the region
Transcript: Empress EMS commercial
[A person stands in a dark garage doorway, looking out at Empress EMS vehicles.]
Narrator: Let's thank the first responders.
[A paramedic in glasses stands under flashing emergency lights.]
Narrator: Empress EMS provides the highest level of pre-hospital care in New York City and Westchester County.
[At the station, crew members pack medical bags, then walk out carrying them.]
Narrator: But what sets them apart?
[Aerial view of a parking lot full of Empress ambulances.]
Narrator: Their fleet of new ambulances?
[Two crew members load a patient on a stretcher into an ambulance.]
Narrator: Their 30 years of experience?
[Gloved hands work on a training mannequin's airway beside a heart monitor.]
Narrator: Their state-of-the-art equipment?
[Two paramedics practice on the mannequin in a training room, then treat a patient inside an ambulance.]
Narrator: Or is it their people? Their dedication? Their training?
[A paramedic speaks to the camera in front of an ambulance.]
Paramedic: I'm glad I was there to help your mom.
[One by one, other crew members finish the sentence.]
Crew members: Son. Husband. Daughter. Father. Grandma.
[An EMT speaks from a dispatch center lined with screens.]
EMT: I'm glad I'm here to answer your call.
[The Empress Emergency Medical Services logo appears on the side of an ambulance, with the website empressems.com.]
Dispatcher (off-screen): Empress EMS, what's the location of your emergency?
CERTIFICATIONS
Empress Emergency Medical Services and its employees hold all necessary and relevant certifications for service within the State of New York. We operate within the framework provided by the New York State Department of Health for EMS agencies.
Empress Emergency Medical Services is affiliated with both the Westchester Regional EMS Council (WREMSCO) and the New York City Regional EMS Council (NYCREMSCO).
Advanced Life Support (ALS) providers operating as part of Critical Care teams are trained and certified through the Critical Care Emergency Medical Transport Program (CCEMTP).
Empress has been designated a Gold Level EMS provider by the American Heart Association through their Mission Lifeline program. This is their highest level of recognition and certifies that we have shown exceptional commitment to and success in the treatment of heart attacks.
Administrative Team