By Deputy Chief Joe Bilotto
As Empress continues to grow and advance, so does the North Communications Center. Please help me congratulate SSC Frank Ludwig and SSC Sarina Bodnar on their promotion to the rank of Lieutenant in the Communications Division.
Frank and Sarina have consistently utilized their extensive knowledge of our five-county service area to make critical, split-second decisions daily. Their leadership comes at a crucial time; our current System Status Controllers (SSCs) continue to do an incredible job streamlining IFT and 911 calls, while our EMTs and paramedics on the street make it all happen. Accomplishing this mission is no easy task, but when the entire team comes together, nothing is impossible.
Lieutenant Frank Ludwig brings numerous years of experience in the communications center with Transcare, EMStar, and now Empress. Frank previously served as the Communications Manager for both Transcare and EMStar and is also an EMT.
Lieutenant Sarina Bodnar brings five years of dispatch experience, having served in the communications centers at both Mobile Life and Empress.
We have the utmost confidence that both of them will excel in their new positions. Please join us in welcoming them to the supervisory team!
Congratulations, Lt. Ludwig and Lt. Bodnar!
