Welcome to Empress EMS!

Thank you for visiting the Empress Emergency Medical Services website, one of the premier providers of both emergency and non-emergency medical transport in New York State!

This website provides information about our company, services, employment opportunities and offers the ability to pay your bill online. You can find the information you need by selecting it from the navigation bar above.

If you have comments, questions or encounter any problems with this web site, please visit Contact Us.

Contact us today if you need assistance at 1-888-963-3427 or projecthope@empressems.com.

Help us stay in the fight against COVID-19! If you have supplies you'd like to donate, we have created a form to help us safely process and pick them up from you. We are deeply grateful for the continued outpouring of support!

PatientCare Partnership

PatientCare EMS Solutions, a leading provider of healthcare logisitics services, will be teaming up with Empress EMS. You can find details on this partnership below. For any questions please email questions@empressems.com.

Upcoming Training Opportunities

Below is a continuously updated list of upcoming training events. We recommend verifying attendance requirements before committing to a class (employment, certification level, etc.)

Empress EMS Supports Community Paramedicine!

Empress firmly believes in NYS Assembly Bill A07503 which enables EMT's and Paramedics in New York to work directly with patients in need, in their homes to prevent medical problems from becoming life threatening emergencies! If you would like to know more, please visit:

NYMIHA Legislative Support Campaign

Special Operations

The Special Operations Division of Empress EMS utilizes uniquely trained EMT's and Paramedics to deliver emergency medical care in dangerous places.

Employee Honors

Join us in celebrating the accomplishments, commendations and awards our company and employees have earned through service to the community.

Student Rotations

Empress is proud to host EMS and medical students both from across the United States and internationally allowing them to receive invaluable real world experience.

Evolution Billing